Terms & Conditions
Effective Date: October 9, 2026
Welcome to the website of Complete Clarity LLC. By accessing or using this website, you agree to the following Terms and Conditions. If you do not agree with these terms, please do not use this website.
1. Website Information Is Not Medical Advice
The information provided on this website is intended for general educational and informational purposes only. It is not intended to replace professional medical, psychiatric, psychological, or emergency evaluation or treatment.
Do not use information from this website to diagnose or treat a medical or mental health condition without consulting an appropriately licensed healthcare professional.
2. No Provider-Patient Relationship
Accessing this website, submitting an inquiry, completing a contact form, sending an email, or communicating with Complete Clarity through the website does not, by itself, establish a provider-patient relationship.
A provider-patient relationship is established only after Complete Clarity accepts you as a patient and the appropriate intake, consent, and clinical evaluation process has been completed.
3. Emergencies and Crisis Situations
Complete Clarity's website, email, contact forms, and routine messaging systems are not intended for emergencies or urgent crisis situations.
If you are experiencing a medical or psychiatric emergency, believe you may harm yourself or someone else, or require immediate assistance, call 911, go to the nearest emergency department, or call or text 988 to reach the Suicide & Crisis Lifeline.
4. Services
Complete Clarity provides behavioral health services that may include psychiatric evaluation, medication management, substance use disorder treatment, medication-assisted treatment, and other services within the scope of practice of its licensed healthcare professionals.
Availability of specific services does not guarantee that a particular treatment, medication, or service will be appropriate for every patient.
Clinical decisions are made individually based on professional judgment, applicable laws, clinical guidelines, patient safety, and the patient's specific circumstances.
5. Controlled Medications
Submitting an appointment request or becoming a patient does not guarantee that any specific medication, including stimulants, benzodiazepines, buprenorphine, or other controlled substances, will be prescribed.
Controlled medications are prescribed only when clinically appropriate and in accordance with applicable federal and state laws, professional standards, and Complete Clarity policies.
6. Appointments and Scheduling
Appointment availability may change and is not guaranteed until an appointment has been confirmed.
Patients are responsible for providing accurate contact information and attending scheduled appointments on time.
Cancellations and missed appointments are subject to Complete Clarity's Cancellation and No-Show Policy.
7. Payments, Insurance, and Patient Responsibility
Patients are responsible for understanding their insurance benefits and financial obligations.
Insurance benefit information or cost estimates provided before services are rendered are estimates only and are not guarantees of coverage or payment.
Patients may be responsible for copayments, coinsurance, deductibles, non-covered services, or other amounts assigned by their insurance carrier.
Payments and refunds are subject to Complete Clarity's applicable billing and Refund Policy.
8. Website Communications
Messages submitted through this website may not be reviewed immediately and should not be used for urgent medical or psychiatric concerns.
Complete Clarity makes reasonable efforts to protect information transmitted through approved systems; however, ordinary internet and electronic communications may carry privacy and security risks.
Patients should use designated secure communication methods when instructed to do so.
9. Accuracy of Information
Complete Clarity makes reasonable efforts to keep website information accurate and current. However, information may change without notice.
Complete Clarity does not guarantee that all website content will always be complete, current, or free from errors.
10. Third-Party Websites and Services
This website may contain links to third-party websites, scheduling platforms, payment processors, patient portals, educational resources, or other services.
Complete Clarity does not control and is not responsible for the content, security practices, privacy policies, availability, or accuracy of third-party websites or services.
Use of third-party services is subject to the terms and policies of those providers.
11. Intellectual Property
Unless otherwise stated, the text, graphics, logos, branding, design elements, and other original content appearing on this website are owned by or licensed to Complete Clarity LLC.
Content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission, except as otherwise permitted by law.
12. Prohibited Website Use
You agree not to misuse this website, attempt unauthorized access to website systems, interfere with website functionality, submit fraudulent information, impersonate another individual, or use the website for unlawful purposes.
13. Limitation of Liability
To the extent permitted by applicable law, Complete Clarity LLC and its owners, employees, contractors, and representatives are not responsible for damages arising solely from reliance on general website information, temporary website interruptions, third-party websites, or unauthorized misuse of this website.
Nothing in these Terms and Conditions is intended to waive any rights or protections that cannot legally be waived.
14. Privacy
Use of this website is also subject to Complete Clarity's Privacy Policy and any applicable Notice of Privacy Practices provided to patients.
Healthcare information collected as part of treatment may be subject to additional protections under applicable state and federal law.
15. Changes to These Terms
Complete Clarity may update these Terms and Conditions from time to time. The most current version will be posted on this website with the applicable effective date.
Continued use of the website after changes are posted constitutes acceptance of the updated terms.
16. Governing Law
These Terms and Conditions are governed by the laws of the State of Indiana, to the extent applicable, without regard to conflict-of-law principles.
17. Contact Information
Questions regarding these Terms and Conditions may be directed to:
Complete Clarity LLC
190 W. Becks Mill Rd., Suite B
Salem, Indiana 47167
Phone: 812-404-7186
Fax: 812-407-2315
www.complete-clarity.com